Privacy Policy

1. Introduction

Welcome to Pinky Agencies ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pinkyagencies.shop or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Place an order for products
• Subscribe to our newsletter or marketing communications
• Engage with us through phone, email, or WhatsApp

The personal information we collect may include:

• Name (first and last name)
• Email address
• Phone number
• Company name and business information
• Delivery address
• Payment information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and delivery
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send promotional materials, newsletters, and updates (only with your consent)
• Business Operations: To maintain and improve our services
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Analytics: To understand how visitors use our website and improve user experience

4. Marketing Communications

With your explicit consent, we may send you marketing and promotional communications via:

• Email
• WhatsApp
• SMS
• Phone calls

You have the right to opt-out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Replying "STOP" to our SMS messages
• Contacting us directly at contact@pinkyagencies.shop
• Updating your preferences through your account settings (if applicable)

5. How We Share Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processors, delivery services)
• Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Encryption of sensitive data
• Regular security audits
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate information
• Deletion: The right to request deletion of your information
• Objection: The right to object to our processing of your information
• Portability: The right to request transfer of your information
• Withdraw Consent: The right to withdraw consent for data processing

To exercise these rights, please contact us at contact@pinkyagencies.shop

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please refrain from using our website and services.