Terms & Conditions

Last Updated: December 2024

These Terms and Conditions ("Terms") govern your use of the website www.pinkyagencies.shop and services provided by PINKY AGENCIES through our Pinky Live brand. By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.

2. About PINKY AGENCIES and Pinky Live

PINKY AGENCIES is a professional agency company operating under the brand name Pinky Live, located at:

We provide professional agency services including business consulting, digital marketing, and specialized agency solutions.

3. Services Provided

Through Pinky Live, we offer the following services:

• Business Consulting: Strategic planning, market analysis, and business optimization services
• Digital Marketing: Online marketing, SEO, social media management, and digital advertising
• Agency Solutions: Customized business solutions, project management, and specialized consulting
• Additional Services: Training, team building, technology solutions, and other professional services

Service details, scope, deliverables, and pricing will be specified in separate service agreements or proposals.

4. Use of Website

4.1 Permitted Use

You may use our website for legitimate business purposes and to learn about our services. You agree to use the website in accordance with applicable laws and regulations.

4.2 Prohibited Use

You agree not to:

• Use the website for any unlawful purpose or activity
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or other harmful code
• Interfere with the proper functioning of the website
• Copy, reproduce, or distribute website content without permission
• Use automated systems to access or scrape website content
• Impersonate PINKY AGENCIES or Pinky Live

5. Service Agreements

5.1 Service Proposals

Specific services will be provided under separate written agreements, proposals, or contracts that detail scope, deliverables, timelines, and payment terms.

5.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any service with reasonable notice. Material changes to ongoing services will be communicated to affected clients.

5.3 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely payment of fees as agreed
• Cooperating with service delivery requirements
• Compliance with applicable laws and regulations

6. Payment Terms

6.1 Fees and Payment

Service fees will be specified in individual service agreements. Payment terms, methods, and schedules will be outlined in the respective contracts.

6.2 Late Payments

Late payments may incur additional charges as specified in service agreements. We reserve the right to suspend services for non-payment.

6.3 Taxes

Clients are responsible for applicable taxes, duties, and government fees related to services provided.

7. Intellectual Property

7.1 Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by PINKY AGENCIES or licensed to us. The Pinky Live brand and associated materials are our intellectual property.

7.2 Client Intellectual Property

We respect client intellectual property rights. Any client materials provided to us remain the property of the client, and we will use them solely for service delivery purposes.

7.3 Work Product

Ownership of work product created during service delivery will be specified in individual service agreements.

8. Confidentiality

We maintain strict confidentiality regarding client information and business matters. Both parties agree to:

• Keep confidential information secure and protected
• Use confidential information only for authorized purposes
• Not disclose confidential information to third parties without consent
• Return or destroy confidential information upon request

9. Disclaimers and Limitations

9.1 Service Disclaimers

While we strive to provide high-quality services, we make no guarantees about specific outcomes or results. Services are provided "as is" and we disclaim all warranties to the extent permitted by law.

9.2 Limitation of Liability

Our liability for any claims arising from our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

9.3 Third-Party Services

We are not responsible for third-party services, websites, or products that may be referenced or integrated with our services.

10. Termination

10.1 Termination by Either Party

Either party may terminate service agreements with appropriate notice as specified in the individual agreements.

10.2 Effect of Termination

Upon termination:

• Payment obligations for services rendered remain in effect
• Confidentiality obligations continue
• Each party returns or destroys confidential information as requested
• Specific termination procedures outlined in service agreements apply

11. Privacy and Data Protection

Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

12. Communication and Marketing

By engaging our services or providing contact information, you may receive:

• Service-related communications and updates
• Marketing communications (if you opt-in)
• WhatsApp messages and email newsletters (with consent)
• Important business announcements

You can opt-out of marketing communications at any time by contacting us or following unsubscribe instructions.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Dispute Resolution

We encourage resolving disputes through direct communication. If disputes cannot be resolved informally, they may be subject to mediation or arbitration as agreed upon by both parties.

15. Force Majeure

Neither party is liable for delays or failures in performance due to circumstances beyond their reasonable control, including natural disasters, government actions, labor disputes, or other force majeure events.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through our website or direct notification to clients. Continued use of our services after changes constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms or our services, please contact us: