Last Updated: December 2024
PINKY AGENCIES ("we," "our," or "us") operates the Pinky Live brand and website (www.pinkyagencies.shop). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletters or marketing communications
- Request information about our services
- Communicate with us via phone, email, or other channels
- Engage with our services or consultations
This personal information may include:
- Name and contact information (email address, phone number, mailing address)
- Company or organization details
- Professional information relevant to our services
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- Device identifiers and characteristics
How We Use Your Information
We use the collected information for various purposes, including:
- Service Delivery: To provide, maintain, and improve our Pinky Live services
- Communication: To respond to your inquiries, provide customer support, and send service-related communications
- Marketing: To send promotional materials, newsletters, and marketing communications (only with your consent)
- Business Operations: To analyze usage patterns, improve our website and services, and conduct business analytics
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized access, and other security threats
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption technology
- Access controls and authentication procedures
- Regular security assessments and updates
- Employee training on data protection practices
- Secure storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Marketing Communications and WhatsApp
If you opt-in to receive marketing communications from Pinky Live, we may send you:
- Email newsletters and promotional offers
- WhatsApp messages with business updates and promotions
- SMS notifications (where applicable and with consent)
- Service announcements and updates
Opt-Out: You can opt-out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Replying "STOP" to WhatsApp messages
- Contacting us directly at contact@pinkyagencies.shop
- Calling us at +91 9947558585
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and advertisements
You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Restriction: Request limitation of processing of your information
- Objection: Object to processing of your information for certain purposes
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: